Zendesk - JIRA Integration

6 articles

How to install and configure JIRA App from Zendesk marketplace

Install and Configure Zendesk-JIRA Connector App by IntegrateCloud. Installation: How to install Zendesk- JIRA app. Login into your Zendesk Account. Go to Admin Click on Marketplace , it will redirec…

Updated by Kelly watts

How to use the Zendesk-JIRA connector app by integratecloud

How to use Zendesk- JIRA App by IntegrateCloud follow the below steps: In the app we have 4 options.. Create Issue. Link Issue. Notify. Tickets. Create issue. a User must migrate to a Ticket Page or…

Updated by Kelly watts

Enabling Zendesk API access for authentication

Please follow below instructions for enable API Access by using Username and Password. Login to Zendesk using admin credentials. Select API under Channels tab. Under settings table please check Passw…

Updated by Er. Bahuguna Goyal

How to create JIRA API token

Sometimes customers might get error while entering JIRA username and password.The other alternative way is to generate a JIRA api token and use it in the JIRA authentication page of the JIRA app: Bel…

Updated by Kelly watts

Is your JIRA app supports both cloud and On-Premise JIRA?

Yes, our app supports both Cloud and On-Premise JIRA.

Updated by Kelly watts

Generate a Zendesk API Token

Please follow the instructions on how to generate the Zendesk API token. API tokens can be used as part of 2-factor authentication for integrations. You can view, add, delete, and manage API tokens i…

Updated by Kelly watts