How to install and configure JIRA App from Zendesk marketplace

Updated 8 months ago by Srinivas Thippyreddy

Install and Configure Zendesk-JIRA Connector App by IntegrateCloud

Installation: How to install Zendesk- JIRA app

  1. Login into your Zendesk Account.
  1. Go to Admin Click on Marketplace, it will redirect to a new tab of the Marketplace page.
  1. Search for “IntegrateCloud Zendesk-JIRA Integration”

  1. Click on the search App and then Click Install.
  1. Click on Install after selecting the account user want to install the IntegrateCloud Zendesk-JIRA Integration.
  1. After clicking on Install user can see the IntegrateCloud Zendesk-JIRA Integration App in Admin Menu under Manage.

Configure: How to configure Freshdesk-Asana app

How to setup the Zendesk IntegrateCloud Zendesk-JIRA Integration app by IntegrateCloud.
  • Login to Zendesk Account.
  • Click on Views.
  • Open a ticket.
  • Find the Zendesk IntegrateCloud Zendesk-JIRA Integration App by IntegrateCloud on Right Side Bar.
  • Click on Configure.
  • After Clicking on the configure button it will open the popup for where the user needs to Authenticate the Zendesk Credentials.
Find this article for creating Asana personal access token  How to create JIRA API token and Generate a Zendesk API Token

  • Once the Authentication is completed the user can close the popup and start using the app.
  • Users can open a random ticket from Views to see IntegrateCloud Zendesk-JIRA Integration App.


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