How to use Freshdesk-Asana connector by integratecloud
In the app we have 3 options.
- Create Task
- Link
- Notify
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Creating task.
- When clicked on the Create Task button it loads Work Space & Project Name which user needs to select from the drop-down.
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- Adding details in the Asana Task such as Assignee Name, Followers, Due Date etc.
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- As the User adds the details & Click on Create Task button, it will show the message “The Ticket Id Is Successfully Send to Asana Project. New Asana Task Id”
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- User can click on the Asana Task Id in the message the page ill be redirected to the Task.
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Link existing asana task
- Users can Link 1 or multiple Tasks to a Single FreshDesk Ticket.
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- As Task is Linked Successfully Message is received as “The Asana task id linked to FreshDesk ticket successfully. “
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Notify commnets to asana task
- Notify button allows the Users to send a notification message into the Asana Task.
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Notification sent to Asana
- Notification sent Successfully message is received at the end of the popup.
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Asana Notification Sent Successfully
- Notification received in Asana Task.
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