Freshdesk Asana connector demo
Updated
by
Kelly watts
Asana Integration App by Integratecloud allows users to create Asana tasks right inside the Freshdesk form. It also allows you to link existing Freshdesk tickets to an existing Asana task. In addition, it allows agents to notify the Asana team, by sending comments to Freshdesk Support. We also support customization based on customer request and tailored to your needs! We bring Asana closer to your business model!
For help please click on the following link: https://support.integratecloud.com.
Features
Create task:
When clicked on the Create task tab it loads the Asana project, Asana task type and based on the selection it will load all the Asana fields like reporter, assignee custom fields The User can make the selection and click on Create task which would create a task in Asana and then display the corresponding Asana Id in the App.
Link task:
This tab allows you to link an existing Freshdesk Ticket. It can be linked to one or multiple Asana tasks.
Notify:
This tab allows the user to send notifications to the Asana team which would show up as comments in Asana.
