How to install and configure Slack app from Zendesk marketplace
Installation: How to install Zendesk- Slack app
- Login into your Zendesk Account.
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- Go to Admin Click on Marketplace, it will redirect to a new tab of the Marketplace page.
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- Search for “integratecloud zendesk Slack”
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- Click on the search App and then Click Install.
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- Click on Install after selecting the account user want to install the IntegrateCloud Zendesk- Slack
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- After clicking on Install user can see the "IntegrateCloud Connector for Slack - Lite V2" Integration App in Admin Menu under Manage.
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Configure: How to configure Zendesk- Slack app
- Login to Zendesk Account.
- Click on Views.
- Open a ticket.
- Find the Zendesk slack Integration App by IntegrateCloud on Right Side Bar.
- Click on the Add to Slack button
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By Clicking on the Microsoft Office Button User will be redirected to the Slack Account Login page. (The account that grants access to the App)
- Login into your Slack Account and follow the below pictures
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- Authenticate your Zendesk Account and you can see the Authentication Success Message.
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