How to install and configure Slack app from Zendesk marketplace

Updated by Kelly watts

Install and configure Zendesk-Slack Connector app by IntegrateCloud

Installation: How to install Zendesk- Slack app

  1. Login into your Zendesk Account.
  1. Go to Admin Click on Marketplace, it will redirect to a new tab of the Marketplace page.
  1. Search for “integratecloud zendesk Slack”
  1. Click on the search App and then Click Install.
  1. Click on Install after selecting the account user want to install the IntegrateCloud Zendesk- Slack

  1. After clicking on Install user can see the "IntegrateCloud Connector for Slack - Lite V2" Integration App in Admin Menu under Manage.

Configure: How to configure Zendesk- Slack app

How to Setup the Zendesk IntegrateCloud Zendesk-Slack Integration App by IntegrateCloud.
  • Login to Zendesk Account.
  • Click on Views.
  • Open a ticket.
  • Find the Zendesk slack Integration App by IntegrateCloud on Right Side Bar.
  • Click on the Add to Slack button

By Clicking on the Microsoft Office Button User will be redirected to the Slack Account Login page. (The account that grants access to the App)

  • Login into your Slack Account and follow the below pictures

  • Authenticate your Zendesk Account and you can see the Authentication Success Message.
Generate a Zendesk API Token

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