How to install and configure Slack app from Zendesk marketplace
Installation: How to install Zendesk- Slack app
- Login into your Zendesk Account.
![](https://files.helpdocs.io/4eyz2q3b1t/articles/oguzvkyii0/1608175627465/image.png)
- Go to Admin Click on Marketplace, it will redirect to a new tab of the Marketplace page.
![](https://files.helpdocs.io/4eyz2q3b1t/articles/oguzvkyii0/1608175612776/image.png)
- Search for “integratecloud zendesk Slack”
![](https://files.helpdocs.io/4eyz2q3b1t/articles/xxkj2j7snj/1608701918831/image.png)
- Click on the search App and then Click Install.
![](https://files.helpdocs.io/4eyz2q3b1t/articles/xxkj2j7snj/1608701960266/image.png)
- Click on Install after selecting the account user want to install the IntegrateCloud Zendesk- Slack
![](https://files.helpdocs.io/4eyz2q3b1t/articles/xxkj2j7snj/1608702036346/image.png)
- After clicking on Install user can see the "IntegrateCloud Connector for Slack - Lite V2" Integration App in Admin Menu under Manage.
![](https://files.helpdocs.io/4eyz2q3b1t/articles/xxkj2j7snj/1608702130369/image.png)
Configure: How to configure Zendesk- Slack app
- Login to Zendesk Account.
- Click on Views.
- Open a ticket.
- Find the Zendesk slack Integration App by IntegrateCloud on Right Side Bar.
- Click on the Add to Slack button
![](https://files.helpdocs.io/4eyz2q3b1t/articles/xxkj2j7snj/1608702313349/image.png)
By Clicking on the Microsoft Office Button User will be redirected to the Slack Account Login page. (The account that grants access to the App)
- Login into your Slack Account and follow the below pictures
![](https://files.helpdocs.io/4eyz2q3b1t/articles/xxkj2j7snj/1608702399829/image.png)
![](https://files.helpdocs.io/4eyz2q3b1t/articles/xxkj2j7snj/1608702437328/image.png)
![](https://files.helpdocs.io/4eyz2q3b1t/articles/xxkj2j7snj/1608702474149/image.png)
- Authenticate your Zendesk Account and you can see the Authentication Success Message.
![](https://files.helpdocs.io/4eyz2q3b1t/articles/xxkj2j7snj/1608702566648/image.png)
![](https://files.helpdocs.io/4eyz2q3b1t/articles/nff63h9k0w/1608214269789/image.png)