Zendesk -GitHub Connector
Zendesk GitHub
- Connect Zendesk GitHub using IntegrateCloud connector. Better Software Development & it`s service starts with better communication. IntegrateCloud brings all your conversations into one place. Use Zendesk GitHub Connector.
- Create New Issue for your Github right from Zendesk
- With the Zendesk GitHub Connector users in Zendesk can quickly create a New Issue from a Zendesk ticket.
![](https://files.helpdocs.io/4eyz2q3b1t/articles/u81masw3j5/1609383064587/image.png)
- Quick steps
- Sign up for Zendesk or use your existing account.
- Get the App and Install it into Zendesk.
- Configure the app with your account name.
- Open a Zendesk ticket, click Apps, sign in.
- Click to create a New Issue.
Know How to use the App.
In the app we have 4 Options.
- New Issues.
- Link.
- Linked Tickets.
- Post Comments.
New Issue
- How to Create New Issue.
![](https://files.helpdocs.io/4eyz2q3b1t/articles/u81masw3j5/1609383083233/image.png)
- Adding details in New Issues.
![](https://files.helpdocs.io/4eyz2q3b1t/articles/u81masw3j5/1609383097895/image.png)
- Click on Create Issue Button & you will get a message “Issue has been created successfully”
![](https://files.helpdocs.io/4eyz2q3b1t/articles/u81masw3j5/1609383113698/image.png)
- User can click on the GitHub Issue number in the message the page will be redirected to the Issue.
![](https://files.helpdocs.io/4eyz2q3b1t/articles/u81masw3j5/1609383128229/image.png)
Link Issue
Zendesk GitHub Connector
- User can Link Issue to a existing Zendesk Ticket.
![](https://files.helpdocs.io/4eyz2q3b1t/articles/u81masw3j5/1609383144731/image.png)
- As Issue is Linked Successfully Message is received as “Issue has been linked successfully.”
![](https://files.helpdocs.io/4eyz2q3b1t/articles/u81masw3j5/1609383158517/image.png)
- Issue Linked to the Zendesk Ticket.
![](https://files.helpdocs.io/4eyz2q3b1t/articles/u81masw3j5/1609383168080/image.png)
Linked Tickets
- User can see all the Zendesk Tickets & their corresponding Link Issue.
![](https://files.helpdocs.io/4eyz2q3b1t/articles/u81masw3j5/1609383189477/image.png)
- User can Export the Tickets into XLS, XlSX & CSV format.
Post Comment.
User can Post Comment form Zendesk GitHub Connector.
![](https://files.helpdocs.io/4eyz2q3b1t/articles/u81masw3j5/1609383208019/image.png)
- When user clicks on Send Button a message is received “Message has been posted successfully.”
![](https://files.helpdocs.io/4eyz2q3b1t/articles/u81masw3j5/1609383225036/image.png)
- Posted Comment in GitHub.
![](https://files.helpdocs.io/4eyz2q3b1t/articles/u81masw3j5/1609383296386/image.png)
- Comments (View Issue Comment.)
- Comments shows all the GitHub Information like State, Milestone, Labels, Assignee's etc.
- User has to just click on the Comments button to see the details.
![](https://files.helpdocs.io/4eyz2q3b1t/articles/u81masw3j5/1609383315054/image.png)
- Comment sent form GitHub to Zendesk.
![](https://files.helpdocs.io/4eyz2q3b1t/articles/u81masw3j5/1609383330409/image.png)
- User can verify that Comment received from GitHub is visible in Zendesk.
![](https://files.helpdocs.io/4eyz2q3b1t/articles/u81masw3j5/1609383340608/image.png)
- For more information please refer to the below link.
- To install the app please click on the following.
- Use Zendesk Asana Connector. See the App in action.
![](https://files.helpdocs.io/4eyz2q3b1t/articles/u81masw3j5/1609383379249/git.gif)