How will comments and status syncing work from Asana to Zendesk ?

Updated 10 months ago by Srinivas Thippyreddy

Yes, we can enable that feature, for that please email us at

Once enable comments syncing it will work as below.

Syncing polling time between 5 to 10 minutes

Comment syncing:

  1. Open existing Asana task and add comment prefix with @ZD tag as below screenshot.
  1. Wait for a couple of minutes and check the linked Zendesk will sync to Zendesk as a private note

Status syncing:

  1. When a task is marked as completed in Asana then we add an internal comment on the Zendesk ticket automatically as below screenshot.

How did we do?