How will comments and status syncing work from Asana to Zendesk ?
Yes, we can enable that feature, for that please email us at support@integratecloud.com
Once enable comments syncing it will work as below.
Comment syncing:
- Open existing Asana task and add comment prefix with @ZD tag as below screenshot.
![](https://files.helpdocs.io/4eyz2q3b1t/articles/ow99elegkj/1611305670090/image.png)
- Wait for a couple of minutes and check the linked Zendesk ticket.it will sync to Zendesk as a private note
![](https://files.helpdocs.io/4eyz2q3b1t/articles/ow99elegkj/1611305766027/image.png)
Status syncing:
- When a task is marked as completed in Asana then we add an internal comment on the Zendesk ticket automatically as below screenshot.
![](https://files.helpdocs.io/4eyz2q3b1t/articles/ow99elegkj/1611306145008/image.png)