How to install and configure OfficeTeams app from Zendesk marketplace
Installation: How to install Zendesk- OfficeTeams app
- Login into your Zendesk Account.
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- Go to Admin Click on Marketplace, it will redirect to a new tab of the Marketplace page.
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- Search for “integratecloud connector for office Teams”
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- Click on the search App and then Click Install.
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- Click on Install after selecting the account user want to install the IntegrateCloud Zendesk- OfficeTeams
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- After clicking on Install user can see the IntegrateCloud Zendesk-OfficeTeams Integration App in Admin Menu under Manage.
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Configure: How to configure Zendesk- OfficeTeams app
- Login to Zendesk Account.
- Click on Views.
- Open a ticket.
- Find the Zendesk Zendesk Office Team Integration App by IntegrateCloud on Right Side Bar.
- Click on the Microsoft button
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By Clicking on the Microsoft Office Button User will be redirected to the Microsoft Office Account Login page. (The account that grants access to the App must be an Administrator of a Business or an Institution Account. Personal Account would not work)
- Login into your Microsoft Office Account.
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- Authenticate your Zendesk Account and you can see the Authentication Success Message.
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