How to install and configure OfficeTeams app from Zendesk marketplace
Installation: How to install Zendesk- OfficeTeams app
- Login into your Zendesk Account.
![](https://files.helpdocs.io/4eyz2q3b1t/articles/oguzvkyii0/1608175627465/image.png)
- Go to Admin Click on Marketplace, it will redirect to a new tab of the Marketplace page.
![](https://files.helpdocs.io/4eyz2q3b1t/articles/oguzvkyii0/1608175612776/image.png)
- Search for “integratecloud connector for office Teams”
![](https://files.helpdocs.io/4eyz2q3b1t/articles/nff63h9k0w/1608213466935/image.png)
- Click on the search App and then Click Install.
![](https://files.helpdocs.io/4eyz2q3b1t/articles/nff63h9k0w/1608213503626/image.png)
- Click on Install after selecting the account user want to install the IntegrateCloud Zendesk- OfficeTeams
![](https://files.helpdocs.io/4eyz2q3b1t/articles/nff63h9k0w/1608213554469/image.png)
- After clicking on Install user can see the IntegrateCloud Zendesk-OfficeTeams Integration App in Admin Menu under Manage.
![](https://files.helpdocs.io/4eyz2q3b1t/articles/nff63h9k0w/1608213612230/image.png)
Configure: How to configure Zendesk- OfficeTeams app
- Login to Zendesk Account.
- Click on Views.
- Open a ticket.
- Find the Zendesk Zendesk Office Team Integration App by IntegrateCloud on Right Side Bar.
- Click on the Microsoft button
![](https://files.helpdocs.io/4eyz2q3b1t/articles/nff63h9k0w/1608213757640/image.png)
By Clicking on the Microsoft Office Button User will be redirected to the Microsoft Office Account Login page. (The account that grants access to the App must be an Administrator of a Business or an Institution Account. Personal Account would not work)
- Login into your Microsoft Office Account.
![](https://files.helpdocs.io/4eyz2q3b1t/articles/nff63h9k0w/1608214215204/image.png)
- Authenticate your Zendesk Account and you can see the Authentication Success Message.
![](https://files.helpdocs.io/4eyz2q3b1t/articles/nff63h9k0w/1608214269789/image.png)