How to use the Zendesk - Pivotaltracker connector app by integratecloud

Updated 5 months ago by Srinivas Thippyreddy

How to use Zendesk -Pivotaltracker App by IntegrateCloud follow the below steps:

Key features to Use Zendesk Pivotaltracker App by IntegrateCloud.

In the app, we have 4 options.

  1. New Story
  2. Link Issue
  3. Post comments
  4. Linked Tickets

New Story.

This tab allows to Link existing Pivotal Tracker Stories to Zendesk.

Post comments

This button allows the user to send comments from the Zendesk ticket to your linked Pivotal Tracker Stories.

Comments on Pivotal Tracker.

Linked Tickets

This tab shows which Zendesk Ticket is linked to which Pivotal Tracker Story Id.


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