How to use the Zendesk - Pivotaltracker connector app by integratecloud
Key features to Use Zendesk Pivotaltracker App by IntegrateCloud.
In the app, we have 4 options.
- New Story
- Link Issue
- Post comments
- Linked Tickets
New Story.
![](https://files.helpdocs.io/4eyz2q3b1t/articles/m3ksikt38e/1610528170315/image.png)
Link
This tab allows to Link existing Pivotal Tracker Stories to Zendesk.
![](https://files.helpdocs.io/4eyz2q3b1t/articles/m3ksikt38e/1610528185328/image.png)
Post comments
This button allows the user to send comments from the Zendesk ticket to your linked Pivotal Tracker Stories.
![](https://files.helpdocs.io/4eyz2q3b1t/articles/m3ksikt38e/1610528194141/image.png)
Comments on Pivotal Tracker.
![](https://files.helpdocs.io/4eyz2q3b1t/articles/m3ksikt38e/1610528203971/image.png)
Linked Tickets
This tab shows which Zendesk Ticket is linked to which Pivotal Tracker Story Id.
![](https://files.helpdocs.io/4eyz2q3b1t/articles/m3ksikt38e/1610528214829/image.png)