Zendesk Slack connector demo

Updated by Kelly watts

This app will allow agents working on support tickets to collaborate with their Slack team by sending them messages on different Slack channels as and when required. The Slack team also can send messages to Zendesk as internal notes without leaving their Slack chat.

This is a Lite version of the App which will allow only around 20 messages to be sent per month. The Pro version is coming soon with no limit on the number of messages sent.

Features.

  1. Send custom messages along with the last internal note & public reply to your Slack team members as and when required through the App.
  2. Reply to Zendesk tickets without leaving Slack.
  3. Two-way notification from Zendesk to Slack and Vice Versa.
  4. 2 -minute Setup installation.


How did we do?