How to use the Zendesk -Github connector app by integratecloud
In the app we have 5 options.
- New Issue
- Link Issue
- Post comments
- Linked Tickets
- GitHub Issue comments
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New issue
- a User must migrate to a Ticket Page or must open a New Ticket.
There on the extreme right side user will be able to see “IntegrateCloud Connector for Zendesk-Github Integration”
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- When a user clicks on the new Issue button it's open the issue creation page, fill in the necessary data which you required for GitHub
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Click on the Create Issue button at the bottom of the page when the data is added.
- By clicking on Create Issue button the issue will be created & the GitHub issue Number will be displayed below the Crate Issue button on the same page.
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Users can click on the GitHub issue Number to open the GitHub issue
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Link issue: -
- Users have to select the repository and issue number
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- Once the issue is linked user shall receive a message “Issue number has been linked successfully”.
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- Users can verify the Linked Issue Keys in the app.
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Post comments: -
- When User clicks on Post a comment button it redirects to notify Issue Page where user can type its message.
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- By clicking on the send button user get a message “Message has been posted Successfully.”
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- Users can verify the Notify message in the GitHub issue Ticket Comments section.
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Linked tickets: -
When the user clicks on the GitHub issue or ZendeskTicket Id user will be redirected to that Ticket Id.
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GitHub issue comments:-
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If any users have an issue please send an Email to support@integratecloud.com
Or Create a ticket using the below link