How to use the Zendesk -Github connector app by integratecloud
In the app we have 5 options.
- New Issue
- Link Issue
- Post comments
- Linked Tickets
- GitHub Issue comments
![](https://files.helpdocs.io/4eyz2q3b1t/articles/pft3eebocc/1608115903735/image.png)
New issue
- a User must migrate to a Ticket Page or must open a New Ticket.
There on the extreme right side user will be able to see “IntegrateCloud Connector for Zendesk-Github Integration”
![](https://files.helpdocs.io/4eyz2q3b1t/articles/pft3eebocc/1608116044224/image.png)
- When a user clicks on the new Issue button it's open the issue creation page, fill in the necessary data which you required for GitHub
![](https://files.helpdocs.io/4eyz2q3b1t/articles/pft3eebocc/1608116633469/image.png)
Click on the Create Issue button at the bottom of the page when the data is added.
- By clicking on Create Issue button the issue will be created & the GitHub issue Number will be displayed below the Crate Issue button on the same page.
![](https://files.helpdocs.io/4eyz2q3b1t/articles/pft3eebocc/1608116674806/image.png)
Users can click on the GitHub issue Number to open the GitHub issue
![](https://files.helpdocs.io/4eyz2q3b1t/articles/pft3eebocc/1608116731094/image.png)
Link issue: -
- Users have to select the repository and issue number
![](https://files.helpdocs.io/4eyz2q3b1t/articles/pft3eebocc/1608116886395/image.png)
- Once the issue is linked user shall receive a message “Issue number has been linked successfully”.
![](https://files.helpdocs.io/4eyz2q3b1t/articles/pft3eebocc/1608116949592/image.png)
- Users can verify the Linked Issue Keys in the app.
![](https://files.helpdocs.io/4eyz2q3b1t/articles/pft3eebocc/1608116985285/image.png)
Post comments: -
- When User clicks on Post a comment button it redirects to notify Issue Page where user can type its message.
![](https://files.helpdocs.io/4eyz2q3b1t/articles/pft3eebocc/1608117203614/image.png)
![](https://files.helpdocs.io/4eyz2q3b1t/articles/pft3eebocc/1608117314094/image.png)
- By clicking on the send button user get a message “Message has been posted Successfully.”
![](https://files.helpdocs.io/4eyz2q3b1t/articles/pft3eebocc/1608117365944/image.png)
- Users can verify the Notify message in the GitHub issue Ticket Comments section.
![](https://files.helpdocs.io/4eyz2q3b1t/articles/pft3eebocc/1608117454110/image.png)
Linked tickets: -
When the user clicks on the GitHub issue or ZendeskTicket Id user will be redirected to that Ticket Id.
![](https://files.helpdocs.io/4eyz2q3b1t/articles/pft3eebocc/1608117543372/image.png)
GitHub issue comments:-
![](https://files.helpdocs.io/4eyz2q3b1t/articles/pft3eebocc/1608117879599/image.png)
![](https://files.helpdocs.io/4eyz2q3b1t/articles/pft3eebocc/1608117970782/image.png)
If any users have an issue please send an Email to support@integratecloud.com
Or Create a ticket using the below link