FAQ's

7 articles

Does each Zendesk user have to install the connector app?

No need to install the app for each Zendesk user? once install the app it will accessible for all the Zendesk users.

Updated 8 months ago by Srinivas Thippyreddy

How to download custom app from Zendesk?

Please find the below steps to download the custom app from Zendesk. log in to Zendesk with admin access. Click on setting and manage as shown below. On the My Apps page, find the app( Integratecloud…

Updated 8 months ago by Srinivas Thippyreddy

What JIRA version's do you support?

Our solution works with all version's of JIRA On-Premise as well On-Demand.

Updated 11 months ago by Srinivas Thippyreddy

Submit and install a private app in Freshdesk

To submit a Custom app:. Log into your Freshdesk account and from the left-navigation pane, select the Admin icon. The Admin page is displayed. Navigate to General Settings > Security and ensure that…

Updated 11 months ago by Srinivas Thippyreddy

Uploading and installing a private app in Zendesk

You can only upload and install private apps in Zendesk Support on the Professional or Enterprise plans. Uploading and installing a private app in Zendesk Support. Click the Admin icon ( ) in the sid…

Updated 11 months ago by Srinivas Thippyreddy

How much IntegrateCloud Integration App's will cost ?

For Pricing details, you can send us your quote using the below link. Our sales team will get in touch with you. https://integratecloud.com/pricing or support@integratecloud.com

Updated 11 months ago by Srinivas Thippyreddy

Does each user have to create their own Personal Access Token on DevOps and then setup the connector?

No need to create PAT(Personal Access Token) for all the users. we recommended to our customers create a separate user account in DevOps for integration and create PAT(Personal Access Token) using th…

Updated 8 months ago by Srinivas Thippyreddy